Question 1

How do I get started?

Accepted Answer

It's super easy. If you have a referral from your doctor, just give us a call to schedule your appointment. If you are seeking physical therapy but do not yet have a referral, you can either go see your doctor first or call us and we can walk you through the next steps!

Question 2

Do you accept Medicaid?

Accepted Answer

No, unfortunately, we are not in network with Medicaid at this time. If you are unable to provide self pay payments or wish to use your medicaid benefits,  please call us to get our recommendations on therapists in the area who are in next work with Texas Medicaid programs.

Question 3

Do you take my insurance?

Accepted Answer

We recommend that you have health insurance, but we do not accept or file with any insurance, except BCBS TX for Physical therapy and Occupational therapy.

**We do accept HSA and FSA cards if you have one.

Question 4

Why do you not take my insurance?

Accepted Answer

Time, quality of care, and convenience. Not accepting insurance saves us time and you time. There is no wait time to get started on therapy. No gaps in therapy when your insurance expires or the authorization expires. We are also able to provide the care you need with extra time without insurance dictating what type and when we will provide therapy.  This allows us as clinicians to spend more time on you and to provide excellent care.  You will not be rushed in and out.  You will have a personalized healthcare plan.  You will not have to spend time waiting in a crowded waiting room.  You spend more quality time face to face with your therapist and less time waiting. You also will not be shuffled between therapy techs. This overall provides the clinician time to have direct access to you and your needs when you need it.

**We do take FSA and HSA cards if you have one.  We are now also accepting BCBSTX for PT and OT only.

Question 5

What ages do you evaluate and treat?

Accepted Answer

We evaluate and treat all pediatric patients (birth to 21 years of age) and various diagnoses for PT adult patients. Reach out to us, and we can help you determine if we are a good fit for you.

Question 6

Can you see me for a virtual visit?

Accepted Answer

Yes, we are now doing virtual visits (telehealth) through our HIPAA compliant EMR system. Call us to determine if you are appropriate for virtual visits.

Question 7

Do you have Speech therapy and Occupational therapy available?

Accepted Answer

Yes, we have speech and occupational therapy. Please call us directly to inquire about these services, and we can determine if our therapists can help you.

Question 8

Referrals for OT and ST

Accepted Answer

SPEECH THERAPY: 
No referral is needed for non-medical related speech therapy. You will need a referral from a qualifying provider for medical related speech therapy treatment, such as feeding and swallowing.

OCCUPATIONAL THERAPY: 
You are able to receive an evaluation for occupational therapy to determine if there is a need for skilled therapy without a referral.

If your therapist determines there is a need for services AND it is a for a medical condition, you will need a referral from one of the following qualified practitioners. **This is determined by the evaluating occupational therapist.

(Non-medical condition treatments do not required a referral. These include ADHD, Autism, Cerebral palsy- without other comorbidities, and learning disabilities.)

Sec. 454.213. ACCEPTED PRACTICE; PRACTITIONER'S REFERRAL. (a) An occupational therapist may enter
a case to:

(1) provide consultation and monitored services; or
(2) evaluate a person for the need for services.
(b) Implementation of direct occupational therapy to a person for a specific health care condition must be
based on a referral from:
(1) a physician licensed by a state board of medical examiners;
(2) a dentist licensed by a state board of dental examiners;
(3) a chiropractor licensed by a state board of chiropractic examiners;
(4) a podiatrist licensed by a state board of podiatric medical examiners; or
(5) another qualified, licensed health care professional who is authorized to refer for health care
services within the scope of the professional's license.
(c) The professional who takes action under this section is a referring practitioner.

Acts 1999, 76th Leg., ch. 388, Sec. 1, eff. Sept. 1, 1999. Amended by Acts 2001, 77th Leg., ch. 1420, Sec. 14.215(a),
eff. Sept. 1, 2001.

Question 9

Do I need a referral from my doctor to see a PT?

Accepted Answer

No, not initially. You do not need a referral to seek an evaluation or short term treatment from a Doctor of Physical therapy who is licensed in Texas. You are able to receive a PT evaluation and treatment for 30 days before needing a referral or a signed plan of care for a qualified healthcare practitioner. (The list of qualifying referral sources includes physicians, dentists, chiropractors, podiatrists, physician assistants, and advanced nurse practitioners.)

**If you have BCBSTX and your insurance requires one, then yes, you would need one prior to the evaluation. Please contact BCBSTX directly and request this information regarding your plan requirements.

Question 10

PT RULES in Texas for limited direct access

Accepted Answer

CHAPTER 322. PRACTICE §322.1.

Provision of Services. 
(a) Initiation of physical therapy services. 
(1) Referral requirement. Except as authorized by paragraph 
(2) of this subsection, a physical therapist is subject to discipline from the board for providing physical therapy treatment without a referral from a qualified healthcare practitioner licensed by the appropriate licensing board, who within the scope of the professional licensure is authorized to prescribe treatment of individuals. The list of qualifying referral sources includes physicians, dentists, chiropractors, podiatrists, physician assistants, and advanced nurse practitioners.

(2) Exceptions to referral requirement.
 (A) A PT may evaluate without referral.

(B) A PT may provide instructions to any person who is asymptomatic relating to the instructions being given without a referral, including instruction to promote health, wellness, and fitness.

(C) Emergency Circumstances. A PT may provide emergency medical care to a person after the sudden onset of a medical condition manifesting itself by acute symptoms of sufficient severity without referral if the absence of immediate medical attention could reasonably be expected to result in a serious threat to the patient's health, serious impairment to bodily functions, or serious dysfunction of any bodily organ or part.

(D) A PT may treat a patient for an injury or condition WITHOUT a referral for not more than 10 consecutive business days if the PT: (i) has been licensed to practice physical therapy for at least one year; (ii) is covered by professional liability insurance in the minimum amount of $100,000 per claim and $300,000 aggregate per year; and (iii) either: Texas Board of Physical Therapy Examiners September 2023 3 (I) possesses a doctoral degree in physical therapy from: (-a-) a program that is accredited by the Commission on Accreditation in Physical Therapy Education; or (-b-) an institution that is accredited by an agency or association recognized by the United States secretary of education; or (II) has completed at least 30 CCUs in the area of differential diagnosis.

Question 11

Can you see me for my knee pain?

Accepted Answer

We sure can! We will help you determine what is causing your knee pain too if you don't already know. We can also prepare you for surgery, if it comes to that point.

Question 12

What do you mean by a "home evaluation"?

Accepted Answer

Many times, our patients have been sent home from the hospital without any time of instruction on how to actually function at home. Holly will come to your home before a surgical procedure or before you or your loved one are discharged from the hospital and provide recommendations for equipment, rearranging of furniture, need for home health services, etc.

Question 13

My child isn't walking...is this normal? Can you help me?

Accepted Answer

During your comprehensive evaluation, we will help determine if your child is truly delayed or if she/he is right on track and you just need some tips for at home.

Physical Therapy
Speech Therapy - Occupational Therapy

FAQ

Frequently asked questions